TestPrivacy Policy

Privacy Policy

1. Who I Am

Solution Finder For You

Address: 37 Ramsden Road, Orpington, London, BR54LU

Phone: 0330 126 0354

Email: info@solutionfinderforyou.com

I provide professional, 1-on-1 online nutrition and wellness coaching services for women. For the purposes of data protection law, I am the Data Controller of your personal data.

2. What Information I Collect

When you request a consultation, book a nutrition plan, or contact me, I may collect:

  • Identity & Contact Data: Your full name, phone number, and email address.

  • Health & Lifestyle Data: Information regarding your dietary habits, health goals, medical history, and physical activity levels (provided by you for the purpose of creating your plan).

  • Service History: Details of past consultations, progress notes, and specific nutritional preferences.

  • Technical Data: Your IP address, browser type, and information about how you use my website (collected via cookies).

3. How I Collect Your Data

I collect information directly from you when:

  • Forms: You fill out a contact, intake, or quote form on my website.

  • Communication: You contact me via phone, email, WhatsApp, or social media.

  • Browsing: You browse my website (automatic collection via cookies).

4. Legal Basis for Processing

I process your personal data under the following lawful bases:

  • Contractual Necessity: To provide the personalized nutrition coaching you have requested.

  • Legitimate Interests: To manage my consultations, respond to enquiries, and maintain accurate client progress records.

  • Legal Obligation: For tax purposes and keeping required business records.

  • Consent: Where you explicitly agree to share sensitive health data or receive wellness newsletters.

5. How I Use Your Information

I use your data to:

  • Create accurate, bio-individual nutrition and lifestyle roadmaps.

  • Communicate with you regarding check-ins, appointment times, or plan updates.

  • Improve my coaching methods and ensure my website remains secure.

  • Maintain business records as required by law. I do not sell, rent, or share your personal data with third parties for marketing purposes.

6. Data Retention

I will only retain your personal data for as long as necessary to fulfill the purposes I collected it for. This includes:

  • Client Records: Retained for up to 6 years for legal, accounting, and health-tracking purposes.

  • Enquiry Data: Retained for up to 12 months if no coaching service is booked.

7. Data Security

I take appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. This includes secure cloud storage, HTTPS/SSL encryption for my website, and password-protected client files.

8. Your Rights

You have the right to:

  • Request access to the personal data I hold about you.

  • Request correction of any inaccurate or incomplete health information.

  • Request deletion of your personal data where there is no legal reason for me to continue processing it.

  • Object to or restrict the processing of your data in certain circumstances.

To exercise these rights, please contact me at info@solutionfinderforyou.com.

9. Changes to This Policy

I may update this Privacy Policy from time to time to reflect changes in law or my nutritional coaching practices. The latest version will always be available on this page.